Privacy Policy

We at Maargah value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our video telematics services.

By using our website or services, you consent to the practices described below.


1. Information We Collect

a) Personal Information

Name, email address, phone number, organization name (when registering or contacting us)

Login credentials (for customer portals)

b) Device and Vehicle Data

Vehicle Plate Number

GPS location and trip history

Speed, acceleration, braking, and other telemetry data

c) Video and Audio Data

Dashcam footage, driver-facing video, and road-facing video

Time-stamped and location-tagged footage

Audio recordings (if explicitly enabled)

d) Usage and Technical Data

IP address, browser type, device type

Interaction logs, usage frequency, page views

System logs and error reports


2. How We Use Your Data

We use your data to:

Provide and improve our telematics platform

Monitor fleet and driver behavior

Alert users about unsafe driving, route deviations, or tampering

Generate analytical reports and dashboards

Communicate with customers and offer support

Comply with legal or regulatory obligations

We do not sell your personal or vehicle data to third parties.


3. Legal Basis for Processing

We process your data based on the following legal grounds:

Your consent

Performance of a contract (e.g., providing services under an agreement)

Our legitimate interests (e.g., improving safety and efficiency)

Compliance with legal obligations


4. Data Sharing and Disclosure

We may share your data with:

Authorized partners (e.g., fleet owners or platform integrators)

Cloud service providers (for data storage and analytics)

Regulatory authorities if required by law or investigation

Affiliates or subsidiaries under contractual confidentiality

We ensure appropriate data protection agreements are in place with all third parties.


5. Data Retention

We retain your data only as long as necessary:

Video and telematics data: typically for 30–180 days, unless contractually specified

Account and billing data: retained per statutory requirements

Support interactions and logs: retained for internal auditing and quality assurance

You can request deletion of your data (see Section 9).


6. Data Security

We implement robust security measures to protect your data which includes:

End-to-end encryption (AES 256 for video, TLS for transmission)

Role-based access control

Regular audits and vulnerability assessments

Secure cloud hosting with ISO 27001 compliant providers


7. Cookies and Tracking Technologies

Our website may use cookies to:

Improve website functionality

Analyze traffic and usage patterns

Store preferences for repeat visits

You can control cookies via your browser settings.


8. Your Rights

You have the right to:

Access the personal data we hold about you

Correct inaccurate or outdated information

Withdraw consent at any time

Request deletion of your data, subject to legal and operational constraints

Object to processing for marketing or analytics

To exercise these rights, contact us at privacy@maargah.com.


9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.


10. International Data Transfers

If you access our platform from outside India, your data may be transferred to or processed in India or other countries. We ensure appropriate safeguards (such as Standard Contractual Clauses) where required.


11. Changes to this Policy

We may update this Privacy Policy from time to time.

Continued use of our services constitutes acceptance of the changes.