We at Maargah value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our video telematics services.
By using our website or services, you consent to the practices described below.
a) Personal Information
Name, email address, phone number, organization name (when registering or contacting us)
Login credentials (for customer portals)
b) Device and Vehicle Data
Vehicle Plate Number
GPS location and trip history
Speed, acceleration, braking, and other telemetry data
c) Video and Audio Data
Dashcam footage, driver-facing video, and road-facing video
Time-stamped and location-tagged footage
Audio recordings (if explicitly enabled)
d) Usage and Technical Data
IP address, browser type, device type
Interaction logs, usage frequency, page views
System logs and error reports
We use your data to:
Provide and improve our telematics platform
Monitor fleet and driver behavior
Alert users about unsafe driving, route deviations, or tampering
Generate analytical reports and dashboards
Communicate with customers and offer support
Comply with legal or regulatory obligations
We do not sell your personal or vehicle data to third parties.
We process your data based on the following legal grounds:
Your consent
Performance of a contract (e.g., providing services under an agreement)
Our legitimate interests (e.g., improving safety and efficiency)
Compliance with legal obligations
We may share your data with:
Authorized partners (e.g., fleet owners or platform integrators)
Cloud service providers (for data storage and analytics)
Regulatory authorities if required by law or investigation
Affiliates or subsidiaries under contractual confidentiality
We ensure appropriate data protection agreements are in place with all third parties.
We retain your data only as long as necessary:
Video and telematics data: typically for 30–180 days, unless contractually specified
Account and billing data: retained per statutory requirements
Support interactions and logs: retained for internal auditing and quality assurance
You can request deletion of your data (see Section 9).
We implement robust security measures to protect your data which includes:
End-to-end encryption (AES 256 for video, TLS for transmission)
Role-based access control
Regular audits and vulnerability assessments
Secure cloud hosting with ISO 27001 compliant providers
Our website may use cookies to:
Improve website functionality
Analyze traffic and usage patterns
Store preferences for repeat visits
You can control cookies via your browser settings.
You have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Withdraw consent at any time
Request deletion of your data, subject to legal and operational constraints
Object to processing for marketing or analytics
To exercise these rights, contact us at privacy@maargah.com.
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.
If you access our platform from outside India, your data may be transferred to or processed in India or other countries. We ensure appropriate safeguards (such as Standard Contractual Clauses) where required.
We may update this Privacy Policy from time to time.
Continued use of our services constitutes acceptance of the changes.